Acne

Acne is an extremely common skin condition caused by stress, poor diet or hormonal changes.

Disclaimer: This guide is not a substitute for professional medical advice, diagnosis or treatment.

If you are experiencing an emergency, go to your nearest hospital or call 000.

What is it?

Acne is a common skin condition caused by inflammation of the hair follicles. It most commonly affects the face, back, and chest. Effective treatment can help reduce the severity of acne and prevent long-term scarring, improving both the physical and emotional well-being of those affected.

Acne typically begins in the teenage years and usually disappears after eight to ten years. However, in some cases, it can persist into the 30s and even 40s. Acne vulgaris affects more than 90% of Australian adolescents aged 16–18 years and can significantly impact an individual’s social and psychological functioning.

The severity of acne can vary greatly. Some people experience a mild form, with only occasional spots or outbreaks, while others have more severe acne, with large areas of the face and body affected. Acne tends to be more severe in males but is more likely to be ongoing in females. Moderate to severe acne can lead to scarring.

There are many treatment options available to manage acne.

When should I see a doctor?

You should see your doctor:

  • Your acne is severe
  • Your acne is concerning to you
  • Your acne does not improve after following any previous treatment recommended by your pharmacist

Your doctor may refer you to a dermatologist to assist you in determining the most effective treatment.


Symptoms

Acne is a dermatological condition marked by outbreaks of blackheads, whiteheads, pimples, and cysts. It affects individuals of all genders and ethnicities, primarily targeting teenagers aged 16 to 18 years. It can also impact infants, children, and adults. In severe cases, acne can cause lasting scarring.

Acne most frequently appears on the face, back, and chest. The signs include:

  • blackheads,
  • whiteheads,
  • pimples (zits),
  • and cysts (lumps beneath the skin filled with pus and other tissue that do not come to a head like pimples).

The condition is often characterised by inflammation and increased oil production within sebaceous follicles. Various factors can exacerbate acne, including stress, genetics, diet, certain medications, and being overweight. Acne often runs in families, and having parents with a history of acne is linked to a higher risk of developing the condition.

Types of Acne


How we can help

We provide a convenient and secure system for you to see a doctor from the comfort of your own home or on the go with your smart device. You can have a video call on-demand by joining the queue for the next available doctor, or schedule an appointment at a time that suits you. We’re open every day, 24 hours a day – including public holidays – because we know illness and injury don’t adhere to conventional practice hours.

Much like a traditional appointment, your telehealth doctor will conduct a comprehensive assessment, including:

  • pre-existing conditions, family history, and lifestyle.
  • preferred treatments and ability to access them.
  • individualised advice to treat your condition.
  • referrals or scripts at the discretion of the doctor.

Why choose doctors on demand?

Talk to a doctor about acne.

Our patients choose us for a wide variety of reasons, ranging from managing chronic conditions like diabetes and high blood pressure, to addressing specific concerns such as hair loss and acne – or simply because they need a medical certificate or referral. Choose from over 150 doctors with a wide range of qualifications and experiences, and 31 languages spoken, to find the right fit for you. All our doctors are registered in Australia by the Australian Health Practitioner Regulation Agency (AHPRA) for a minimum of 3 years.